Alan coaches a broad range of commercial service organisations, internationally and in the UK, to deliver inspiring service for competitive advantage. He draws on a rare mix of extensive strategy, operations, general management and consulting experience to help leaders turn creative strategic thinking into sustainable, operational excellence in practice. He is a published author and speaker whose projects have delivered measurable business impact across a balanced scorecard and been recognised with industry awards.
He is passionate about the importance of employees at the point of service delivery and their role in designing and delivering a remarkable customer experience. He thrives on leading the values-driven transformation of culture and behaviour and is an expert facilitator of experiential learning workshops. He has created a number of tools including the SERVICEBRAND approach, corevaluescore® survey and 31Practices - his co-authored book “THE 31 PRACTICES: release the power of your organisation’s VALUES… every day” has received critical acclaim internationally.
Alan was a global train the trainer for the Marriott International Spirit to Serve programme and has been a visiting lecturer at Surrey University and ZHAW Zurich University. He is a Steering Group member of the UK Values Alliance, Founder of the newly forming Global Values Alliance, a Fellow of the Institute of Hospitality, a Board member of BQF and a Founder Faculty Member of Culture University.
Andrew began a passionate, lifelong study of leadership at age seven when his father founded The XLR8 Team to develop leaders and cultures that could cultivate these cooperative, purpose driven organizations. Recently, Andrew attended the University of Pennsylvania for a Masters in Applied Positive Psychology, where his thesis explored how Positive Psychology can leverage the forces of biological and cultural evolution to accelerate the evolution of business toward both individual and collective flourishing.
Annalise, as the principal of Dynamic Exchange, is a highly experienced business and community strategist who uses risk culture and governance principles to deliver sustainable outcomes across various industry sectors, community and organisations globally.
With over 25 years experience in Corporate Banking, Annalise is the recipient of the prestigious SAI Global Business Excellence Award. Since 2009, she has worked extensively throughout Australian Indigenous communities, introducing the concept that lasting social reform can best be achieved through community growth and economic development, not intervention. Annalise brings a blend of corporate professionalism and profound humanity to remote indigenous communities, where she developed a world’s best practice model for change.
From the outset, Annalise’s approach around community ownership, collaborative service delivery, and community transformation struck a chord with indigenous people. Annalise is a world leader in her field and displays huge empathy for the plight of indigenous people. For more on Annalise's work, please read this Huffington Post Article.
Beth Michaels is President of Primer Michaels (since 1987), a consulting practice specializing in organizational development and execution excellence. Beth has developed and managed client projects spanning a wide range of organizational culture, executive team and leadership development including values and goals prioritization, dashboard development, and strategy execution. Beth brings a fresh perspective that integrates the core elements of effective change leadership with the realities of human nature.
For the Society of Women Engineers (SWE), Beth is facilitating development on leadership topics such as developing vision, beating the odds of execution failure, and understanding the root causes of diversity tension. Her values research for SWE, the first national gender study of its kind, was just released in February 2016, resulting in new information to help close the gender gaps experienced in the engineering sector, particularly in the leadership pipeline. Beth co-wrote the first leadership book on culture development for the investment sector, Investment Leadership: Building a Winning Culture for Long Term Success (Wiley, 2003). She was recruited by Northwestern University to design and teach a leadership course for its graduate school of professional studies, holding an adjunct professorship since 2006. The core values of her personal and professional life are trust, learning, and joy.
What is it that holds an individual or a business back from optimizing performance? Upon inquiry and peeling back the layers, most leaders ultimately admit … they don’t know.
Bill makes the invisible, visible. He gets to the heart of answering this question and unearthing the thorny issues that contribute. Through dialogue with all the involved/impacted stakeholders, he facilitates heightened awareness, plus a slate of activities to stop and start doing, which will offer remedies from the perspective of those involved.
Bill is an accredited Executive Coach and Leadership Performance and Culture Consultant who brings to engagements over 25 years of corporate operational leadership. He possesses an insightful business eye and a deep understanding of people to a practice that focuses on helping Leaders to effect change and deliver results. He supports individuals, teams, and businesses, to bring a more collegial and collaborative communication and leadership style to the workplace as a means to goal achievement.
As President of MasterCard Canada, Brian Lang oversees all aspects of the company’s operations, including regional strategy, business development, acceptance expansion, operations, regulatory, marketing and product introductions with a mandate for continued growth and innovation. He is committed to expanding electronic payment verticals in Canada to strengthen MasterCard’s position as the fastest growing payments brand in Canada. Dedicated to delivering innovative solutions to customers and stakeholders while promoting the advantages of electronic payments, and focused on advancing Canada’s position as a global leader in digital innovations driving towards a cashless economy.
A MasterCard employee for 10 years, he has extensive global experience driving revenue growth and leading innovative, market leading initiatives in MasterCard regions around the world. Most recently, he was Senior Vice President, Market Development for MasterCard Middle East and Africa. In this role, he led acceptance development, non-traditional business development, sales, strategy, interchange, and pricing across 69 countries. In previous regional roles in Eastern Europe, Europe, and North America, he advanced key programs to address customer needs and deliver unique, customized industry leading solutions. Prior to joining MasterCard, he worked for CIBC, Aeroplan, Air Canada and LANG & Associates.
Brian holds a BA from the University of British Columbia and is a Board member of Junior Achievement with global experience in the African, European and Canadian organizations. He is a member of YPO (Young Presidents’ Organization) and is a Six Sigma Master Black Belt. He also serves as a trustee of the Adair Trust.
Charles Holmes is a cultural anthropologist, passionate about the impact of culture on the well-being and success of people in organizations and communities. He is a facilitator and educator whose 25 years of experience has honed mastery in creating meaningful dialogue among groups whose diverse opinions might otherwise work against creating results that matter. Charles has facilitated projects with clients from health care to forestry and mining, software and pharmaceutical companies, educational institutions, and utility firms, government and not-for-profit sectors. His work has focused on culture, innovation, conflict resolution, community engagement, and long range scenario planning. He has worked with multi-national corporations in many settings throughout North America, Mexico, South America, Asia, Europe, and Saudi Arabia. Charles helped found the Dalai Lama Center for Peace and Education and hosted a series of Connecting for Change dialogues with his Holiness the Dalai Lama. He is also a co-founder of the Academy for Systemic Change with Peter Senge and a collection of global thought-leaders committed to advancing the capacity for awareness-based systemic change worldwide and are deeply involved in developing living examples of biological, social, spiritual, and economic well-being. Charles works regularly with Danae Johnson of Thinking Partners to integrate CTT tools into their work with a range of corporate clients.
Chloë Goodchild is an international singer, voice pioneer, author of The Naked Voice – Transform Your Life through the Power of Sound (North Atlantic Books 2015) and an innovatory educator. Chloë is the founder of The Naked Voice (1990) and its UK Charitable Foundation (2004), dedicated to personal and global transformation through the practice of self-awareness through vocal awareness, with a specific focus on the spoken, sung and silent voice.
Deafness in childhood catalysed Chloë’s discovery of inner sound and silence. This deep encounter with her inner life self-catalysed a life time’s experiential research of the voice as one of humanity’s most untapped resources for conscious evolution.
Cindy is a public speaker, leadership consultant, executive coach, and an expert on Spiritual Intelligence (how to measure it and keep it practical, especially in corporate settings). Cindy links her work to Emotional Intelligence, Cognitive complexity (Rational Intelligence) and Physical intelligence - the 4 intelligences of Masterful Leadership. She is also the founder of Deep Change, a multinational network of experienced leadership development consultants, executive coaches, leadership development trainers, team facilitators, and multiple intelligence experts.
To listen to the webinar, "An Introduction to Spiritual Intelligence with Cindy Wigglesworth", please click here.
Craig Neal has celebrated life as a passionate transformational leader and has served as an organizational executive and concluded his publishing and management career as Publisher of Utne Reader magazine. After cofounding Heartland Inc. with wife, Patricia Neal, the consultancy has become a renowned pioneer in change management and leadership transformation.
Complementing the practical change processes, Craig and Patricia Neal coauthored The Art of Convening: Authentic Engagement in Meetings, Gatherings and Conversations (BerrettKoehler, Feb. 2011) for building affinity and trust. He currently thrives as a teacher and guide for those called to transform their lives and the organizations they serve.
Craig will share the story of convening the Transformational Leaders Collaboratory for 20 years and demonstrate how the Art of Convening: 9 Steps to Collaboration is a catalyst for leaders and organizations to fully embody and apply culture change.
He and Patricia live on the shores of Lake Calhoun in Minneapolis where Craig practices a daily meditation of sunrise photography.
Danae is passionate about increasing the overall health of a company’s culture. With a focus on culture transformation, executive coaching and leadership development, she instigates strong partnerships that result in performance improvements, enhanced leadership influence, and progressive organizational culture change. With over 20 years’ experience, Danae is gifted at honing in on a client’s unique needs to create tailored solutions that deliver the best possible results. She has worked with BC Hydro, BlueShore Financial, Port Metro Vancouver, PepsiCo, Methanex Corporation, Vancouver Convention Centre (Centerplate), Canadian Real Estate Association (CREA), Overwaitea Food Group, Urban Systems Limited, UBC, multiple government ministries, and many others. Prior to starting her consulting practice, Danae served as a Vice President of People Development with Intrawest, a world leader in resort operations and real estate development. Her recent publications include A World Book of Values (co-author) and A Values-Based Culture Takes One Company from Good to Great (co-author, HR Voice).
Believing strongly in community and global citizenship, Danae is an inaugural member of the Global Values Alliance, the Canadian Values Alliance, a founding member of Collaboratory 11, and recently initiated a sponsorship collective, culminating in the arrival of a refugee family to Vancouver in February 2016. Danae works regularly with Charles Holmes of CE Holmes Consulting to integrate CTT tools into their work with a range of corporate clients.
The prevailing notion that longevity is related to diet, exercise, etc. is incomplete: what really enhances longevity is a sense of purpose and vibrant relationships. Frederick will share how a firm’s culture can lead to fulfillment of purpose and vital relationships. The company he founded in 1997, Disciplined Investors, operates in one of the most competitive arenas in any industry- investment management. His clients are large and can hire (or fire) anyone in the world. His company's employee turnover has been zero for the last eight years and their client turnover has averaged 1-2% per year. Why? He has been described by his employees as an Ivy League graduate with a truck driver’s attitude. Come and find out for yourself. Maybe you will learn a little, or maybe you will be transformed.
Genaro Fernandez, CEO, President of the Board and Director of Global Marketing and Sales, leads the strategic direction of this dynamic, innovative and fast growing SW Mobile Apps, Web, and Cloud development company named Jaguar Labs. His accomplishments were recently recognized in an article by the CIO Review which named the company one of the “20 most promising web enterprise solution providers worldwide.”
Genaro continues to focus on the Higher Purpose and values of the company, the well-being of the 75 associates, and the delivery of a truly superior customer experience. In addition, Jaguar Labs is a Conscious Capitalism company with various certifications like CMMi level 4, SCRUM master, and is working on the "Best Place to Work" certification for 2017. Happily, Jaguar Labs just celebrated their 4th anniversary in June 2016.
Genaro lived and worked in his hometown of Guadalajara, Mexico starting businesses and working for Hewlett Packard. He came to the US and eventually landed at Eastman Kodak Company in 2007.
Hubert Saint-Onge is the founder and Principal of SaintOnge Alliance, a consulting firm that dedicates itself to helping clients improve performance by strengthening the organizational culture, engaging employees, and advancing the mission of the firm. The focus of this practice centers on building the capability required to realize an organization's strategic intent and the relationships it strives to develop with clients. This practice is based on extensive experience in strategic planning, organizational change and culture renewal, collaboration, knowledge sharing, capability building and leadership development. SaintOnge Alliance works with clients over time and follows their evolution through the execution of organizational change initiatives.
Isabelle is a nomadic, culturally sensitive person with strong expertise in change management and business coaching in multicultural environments. Isabelle is certified in the strategic and systemic approach to organisations, executive coaching, and value-based cultural transformation. Isabelle is a co-author of A World Book of Values.
Light. It is one of the first qualities you notice about Jim. His bright energy is not only contagious but also genuinely inspiring. He has shared his light with thousands throughout his adventures, first as an athlete, then as a consultant, then as the Executive Vice President and Chief Financial Officer of Yale New Haven Health and, now, as the Senior Vice President, Finance and Chief Financial Officer of the University of Southern California. He believes that there is great abundance in his life both personally and professionally and uses this lens in all that he builds.
During his 15-year tenure at Yale New Haven Health, he facilitated the growth of top-line revenue from under $1 billion to nearly $4 billion, while developing a robust culture that reflected attention to an increasing focus on the execution of business strategies for its 20,000 employees and 6,000 physicians. Yale New Haven Health was recognized simultaneously for its strong financial performance by rating agencies and for being an employer of choice by many media venues, including Working Women Magazine.
His strong conviction to core values has increased the consciousness and transformed every organization that he has touched. He senses that through his leadership roles in finance, higher education, and healthcare, he is well positioned to continue to broadly influence the health and well-being of the organizations he serves and the broader society. Consistent with the University of Southern California’s vision, Jim’s shared purpose is to enrich the human mind, body, and spirit.
Jean is a Senior Executive with a 30+ year experience with global companies, chairman of the management board and a member of the shareholders’ board. Jean is certified in the strategic and systemic approach to organisations, executive coaching, and value based cultural transformation. Jean is a co-author of A World Book of Values.
Jim Ware is the Founder of FCG, the recognized culture expert in the investment industry globally, with over 200 clients in 20 countries. Jim is the author of three books on leadership and culture from the leading financial publisher, Wiley & Co. He has authored dozens of articles and white papers on various aspects of culture, which have appeared in financial publications such as The Financial Analysts Journal, The Journal of Portfolio Management, and the CFA Magazine. He holds an MBA from the University of Chicago.
At the conference, Jim will interview CEO’s of investment firms that have built world-class cultures and enjoyed excellent commercial success and they will talk about the practical challenges of creating great cultures.
Joanna Barclay is CEO of the Culture Leadership Group, a corporate leadership consultant, and thought-leader in the fields of transformational leadership and the building of high-performance cultures. With 30 years of business transformation experience, her passion is working with leadership teams to build values-driven, high performing workplaces. In her work with teams and leaders Joanna has gained a deep insight into the human dynamics of change, effective relationships and mindful communication. She has worked with a wide variety of clients including federal and provincial governments, the private sector and non-profit associations.
Joanna is married with three children. A loving wife and mother, she counts these as the most meaningful roles in her life and constant sources of love, inspiration, growth. She is the author of Conscious Culture: How to Build a High Performing Workplace through Leadership, Values and Ethics.
Joel and Michelle Levey
Joel and Michelle Levey's pioneering work has led them to be among the very first people to introduce Mindful Leadership, Mind Fitness, Compassion and Contemplative Science, and Values-Based programs within leading mainstream business, medical, higher educational, government, and military organizations beginning in the 70’s. They are founders of Seattle, Hawaii, and Europe based Wisdom at Work.
Their insights are refined from work with thousands of leaders in hundreds of organizations around the globe including ASA, Google, World Bank, British Parliament, M.D. Anderson Cancer Center, Clinton Global Initiative, Stanford Research Institute International, Intel M.I.T., NHS, NIH, Prime Minister’s Office of the U.A.E, U.S. Army Special Forces, Surgeon General’s Office, and Campus of International Excellence Southern Catalonia (CEICS). They’ve served as Chairpersons for the Center for Corporate Culture and Organizational Health Taskforce for the Institute for Health and Productivity Management, and core faculty for the International Center for Organization Design and World Business Academy, and clinical faculty at University of Minnesota Medical School, and faculty of Indian Institute of Management, and Mahidol University in Thailand.
Following the success of Google’s Search Inside Yourself Program, Michelle and Joel were invited to designed and facilitate the follow-up program - Google’s Global “Mindfulness and Meditation Laboratory” which has reached Googlers at 24 sites around the globe. Their published works include Living in Balance: A Mindful Guide for Thriving in a Complex World; Mindfulness, Meditation, and Mind Fitness; Wisdom at Work; Ancient Skills for Modern Minds; and Focus! Mastery of Mindfulness and Attention.
Johanne is an internationally-acclaimed Industry Builder, multiple-award-winning business leader, international speaker, tireless volunteer, and mentor. President of Freeman Audio Visual Canada from September 2005 to June 2015, she received numerous industry accolades during her tenure, including the 2014 International Association of Exhibitions and Events (IAEE) Outstanding Achievement in Industry Leadership Award and an induction into Meetings + Incentive Travel’s (M+IT) 2014 Hall of Fame. She also cofounded Freeman Women’s Development (FWD), a program established to advance women as leaders at Freeman and contribute to an environment where the best talent goes to succeed.
Prior to joining Freeman Audio Visual, she spent 14 years in a variety of roles including finance, operations, purchasing, sales, and marketing. Proficient in English and French with a chartered accountant (CA) designation, she applies her multifaceted skillset to several charitable and industry organizations. In 2009, she was nominated to serve on the Board of Directors for Tourism Toronto. In 2012, she was elected to fulfill a two-year term as Chair, focusing on promoting and selling the greater Toronto region as a remarkable destination for tourists, convention delegates, and business travelers. Following this, she held the positions of Past Chair and Chair of the Governance Committee.
She was also appointed to serve on the Board of Directors for InfoComm International, the trade association representing the professional audio visual and information communications industries worldwide. Since 2009, she has fulfilled such roles as Member at Large, Secretary-Treasurer, President- Elect and President. Today, she is Immediate Past President and Chair of the Leadership Search Committee. A charter member of the Women of InfoComm Network (WIN), a global community of members and other professionals committed to supporting and empowering women in AV and technology, Johanne represents WIN at live speaking engagements around the world.
John's life purpose is to contribute to shifting the paradigms on which individuals and organisations frame their lives: a shift from scarcity, greed, and fear to one of abundance, love, and generosity. His work focuses on transformation with individuals and organisations with the courage to think differently. His thinking is captured in the book Ignition: Creating a Better World for our Grandchildren. He has adopted the values of truth, trust, transparency, renewal, and compassion in his work and life as he believes them to be both universal and captures the spirit of an abundance with a focus on future generations.
The Global Goals provide the potential vehicle for shifting our current paradigm if they are approached with a spirit of abundance, generosity, and openness to possibilities. In the plenary session, John and Phil Clothier will explore a way to attract interest in the Goals, with or without CTT. He hopes to show that we can generate traction with individuals and organisations in delivering on the Goals and to do so from the perspective of the common good rather than another way to protect ‘business as usual’.
John Mackey, co-founder and co-CEO of Whole Foods Market, has led the natural and organic grocer to a $15 billion Fortune 500 company with more than 435 stores and 85,000 team members in three countries. The company has been included on Fortune magazine’s “100 Best Companies to Work For” list for 18 consecutive years and ranked first in the food and drug store industry as part of the magazine’s “Most Admired Companies” list in 2016.
While devoting his career to helping shoppers satisfy their lifestyle needs with quality natural and organic foods, Mackey has also focused on building a more conscious way of doing business. He was the visionary for Whole Planet Foundation to help end poverty in developing nations, the Local Producer Loan Program to help local food producers expand their businesses, the Global Animal Partnership’s rating scale for humane farm animal treatment, and the Health Starts Here initiative to promote health and wellness.
Mackey has been recognized as one of Fortune's "World's 50 Greatest Leaders," Ernst & Young’s “Entrepreneur of the Year Overall Winner for the United States,” Institutional Investor’s “Best CEO in America,” Barron’s “World’s Best CEO,” MarketWatch’s “CEO of the Year,” Fortune’s “Businessperson of the Year,” and Esquire’s “Most Inspiring CEO.”
A strong believer in free market principles, Mackey co-founded the Conscious Capitalism Movement and co-authored a New York Times and Wall Street Journal best-selling book entitled Conscious Capitalism: Liberating the Heroic Spirit of Business (Harvard Business Review Press 2013) to boldly defend and reimagine capitalism, and encourage a way of doing business that is grounded in ethical consciousness. Mackey cut his pay to $1 in 2006 and continues to work for Whole Foods Market out of a passion for seeing the business realize its potential for deeper purpose, for the joy of leading a great company and to answer the call to service that he feels in his heart.
To listen to the webinar recording between John Mackey and Richard Barrett, please click here.
We are taught that being small is humble and right? Yet the humblest step we ever take is the day we agree to be big! Then we are truly in service of our best life and the lives around us. We access flow by being determined to succeed, not by needing to suffer. Being big, challenges us to model what’s possible. We weren’t put on this earth to think small. Seeing is believing. Dimensionalizing our issues, inner images, values, and beliefs, we see their origins and destiny, what blocks us and liberates us. What lives in our own systems always matters and is always in service of us, waiting to create our destiny.
Originally from South Africa, Judy is a highly regarded organizational, individual and family patterns expert, systemic coach, trainer, thought partner, conference speaker. She works with high profile individuals, Fortune 500 executives, teams and legacy families, breaking limiting cycles and beginning patterns of greatness, reframing challenges into breakthroughs and peak performance. She understands how critical dynamics in personal and organizational systems and the points at which they intersect, create growth and success. She collaborates with decision makers to implement innovative ‘whole system’ design elements, ensuring balance, an appetite for excellence, and sustained success.
Kathy was the owner of a multi-million dollar digital agency in Columbus, Ohio for 14 years. During that period, she burned out and entered what she calls the “dark night of her soul.” It was then that she discovered the magic of the mandala and attributes it to saving her life. Kathy realized early on that she wanted to teach this to others in business who have lost the drive to be creative and live a fulfilling life. She has been teaching a workshop called “Mandala Doodles” where she shares the simple but elegant process of creating soulful mandalas since 2012 and has taught it to hundreds of people. She is teaching painting and drawing workshops at creative/spiritual retreats around the US.
Kathy will share her story of how accessing her divine creativity brought her back to her full, creative self and conducting workshops on the mandala process. Learn for yourself this magical process and create your own mandalas that access your soul and help you express the divine being you were meant to be.
Kathy has illustrated, painted, created and drawn hundreds of mandalas since the year 2000. All attendees will receive a copy of Activate Divine Creativity: The Life-Changing Magic of the Mandala.
Lance is one of the world’s foremost thinkers on leadership and a renowned pioneer in innovative methods of inspiring people and organizations. He was CEO of Manpower Limited, and over 14 years, built it from scratch to an organization employing 72,000 people. He has been an award-winning professor at two universities and consults and mentors with leaders. He is the international best-selling author of fifteen books on leadership, as well as a personal memoir (A Love Story) and has been an award-winning columnist for several publications. His firm, The Secretan Center, Inc., is ranked #1 in the world as an international Leadership Consulting firm by Leadership Excellence. He was the Chairman of the Advisory Board of the 1997 Special Olympics World Winter Games and former Ambassador to the United Nations Environment Program. His work has been recognized by many institutions, including the prestigious International Caring Award (often referred to as the US equivalent of the Nobel Prize), whose other recipients include Mother Teresa and Jane Goodall.
He is an expert skier and divides his time between homes in the Rocky Mountains of Colorado, and Ontario, Canada overlooking a 700-acre wilderness reserve.
As an architect, Lawrence Stern has created a distinctive values-driven design process. He is the founding principal of People Places, a planning consultancy. He integrates his business and architectural experiences to provide building solutions that foster his client’s organizational goals. Lawrence has earned an international speaking reputation for showing how the built environment can promote a broad spectrum of benefits, including employee well-being, organizational performance, and competitive advantage.
He passionately believes that any change in an organization’s physical setting offers a fresh opportunity to reinforce and strengthen its core values – whether a real estate relocation, building renovation, or a simple interior refresh. Yet, the building industry often seeks the “trendy” solution, resulting in outcomes that, instead, undermine those values. Learn why this problem is so pervasive and why leaders must become champions for a new way of thinking about “place” if they aspire to create a holistic, values-driven organization.
Lena is a Preschool teacher who brought her teaching skills to develop democratic and social sustainability in Local Authorities and regions in Sweden.
With a population of 9 million, Sweden has long held a generous immigration policy. But in 2015, it received 180,000 refugees. This is a challenge for local governments, first to find a place for these people to live, then school for the children and other services. Now Sweden is sitting in the fire, with a call for a co-creative way on how to live together and broaden the society so it includes a multi-cultural population.
Together with Martin Sande, they have developed a model for citizen participation in complex issues and how the co-creative process engages all stakeholders in the solutions for a sustainable society. They have done some pilots together with Local Authorities and want to share their experience with you.
Lisa ‘s unique expertise is working with an Executive Team in linking its vision and strategy with the leadership and culture imperative. Lisa is a pioneer in the field of values, co-creating a leadership and facilitator development program that is both accessible to business leaders and profoundly transformational.
With Lisa’s previous 20 years business background in developing new businesses from market research and strategy through to multi-million dollar sales and operations, she brings the understanding of the business’ needs to the design, facilitation, and sustainability of transformational programs.
Lisa is a member of McKinsey & Company’s global network of transformational facilitators. She works with global thought leaders in the area of values and transformation in business.
Lou Gizzarelli is President of Neopost Canada. Founded in 1924, Neopost SA is the number two global supplier of Mail Solutions and a major player in the Digital Communications and Shipping Solutions fields. With a direct presence in 31 countries and more than 6,000 employees, Neopost’s products and services are sold in more than 90 countries.
As leader of Neopost’s Canadian subsidiary, Lou has helped drive significant improvements in business results, strengthened customer relationships, increased employee engagement, and implemented successful strategic initiatives, including customer intimacy and servant leadership, to enhance the company’s competitiveness. Prior to joining Neopost, Lou served as VP and GM from 1997 to 2005 at GBC Canada, a global manufacturer, and marketer of binding and laminating equipment and supplies. He has also held progressively senior positions in various engineering and operational management roles at GBC and DRG Packaging, where his working career began in 1984.
Professionally, Lou is a member of The Executive Network, Professional Engineers Ontario, and The Executive Forum. Personally, he serves on the board of Cedarcrest Manor, a non-profit housing corporation, and The Duke of Edinburgh’s International Award, an organization that helps equip young people between the ages of 14 and 24 for life and work by encouraging personal development and community involvement.
Lou was raised and schooled in Streetsville, Ontario. He holds BASc and MEng degrees in chemical engineering from the University of Toronto and earned the ICD.D designation after completing the Rotman Director’s Education Program. Lou resides in Unionville, Ontario with his wife Janet and their two daughters.
Martin Rutte is the founder of Project Heaven on Earth. He is a dynamic speaker, consultant, and co-author of the New York times business bestseller, Chicken Soup for the Soul at Work. As president of Livelihood, a management consulting firm in Santa Fe, New Mexico, Martin has worked with such organizations as the World Bank, Sony Pictures Entertainment, and Virgin Records. He was also the first Canadian to address the Corporate Leadership and Ethics Forum at Harvard Business School.
His program Co-Creating Heaven on Earth provides a global framework for your work and the work of others to align and build this kind of world. It affirms our unique individual gifts and establishes a new global story in which we can experience our actions making an impact on the common good of humanity. Come and hear what others are doing all around the world as their contribution to co-creating Heaven on Earth. Come and discover your own contribution to a planet that works.
Conflict, differing views, and tension are natural in all societies. How they are addressed makes the difference. Martin Sande has deep insights and a proved ability to work in the political systems and culture of a well-developed democracy as Sweden. For the last 10 years, he has been working towards enabling inclusive and participatory processes for citizen engagement and dialogue. He is the author of several books on dialogue, participation, and complex societal systems. including From arrogance to intimacy - a handbook for active democracies. Martin is also the founder of Dialogues, a not-for-profit organization that enables dialogue and co-creation in the tension between strong perspectives.
His focus is on how to build trust and resilience in societies through mapping the national values of Sweden for the last 7 years.
Elder Maryann Coconut
“...Sacredness and wisdom are spiritual values that are inbuilt in us. It may be unseen on the outside but visible and seen in our own lives and in our relationships together..”
Maryann is an elder from the community of Napranum situated in Far North Tropical Queensland Australia. She has an active interest in education completing a Bachelor of Community Management from Macquarie University in 2009 and has contributed greatly to the life of her community. Her achievements are many and include:
- Several terms as an elected Councillor,
- In the 1980’s she was an active member of the Weipa Bicentennial community committee that established the Oon-ing-an nature reserve and the Bicentennial Community Park,
- She is the Chair of the Napranum Justice Group and has worked tirelessly to bring peace to her community,
- Maryann worked closely with other elders to start the 1st women’s shelter in the late 1990’s and plays an active role in her stand against domestic violence,
- She is a long-term and active member of several committees.
Maryann is passionate about her traditional culture and has championed the Whole of Community Change Philosophy introduced into the community in 2012 by Annalise Jennings which has seen unprecedented records of increased employment and community services.
Michael Jones is an evocative writer and storyteller, a thoughtful and inspired speaker, a conversation catalyst and widely recognized pianist/composer who offers a unique and memorable experience in his keynote presentations, workshops and learning conferences.
His most recent book The Soul of Place; Re-imagining Leadership Through Nature, Art and Community is the third in a series on re-imagining leadership. It offers a refreshing and richly textured exploration of our relationship with nature, art, and community and how this connects us with the core underlying patterns of life and living systems.
Michael highlights his thinking on re-imagining leadership as a regular columnist with Management-Issues, one of the top trend-setting global business and leadership sites on the web.
He is a widely recognized Juno Nominated (A Canadian Grammy) pianist and composer whose 15 original piano recordings – including most recently Deep Song – which have served as benchmarks for contemporary instrumental music and attracted an audience of millions worldwide.
For over 20 years, he has engaging audiences through integrating his music and stories in a variety of national and international leadership forums. He also been a thought leader with The MIT Dialogue Project, Executive Leadership Programs at the University of Texas, San Antonio, Quaker Foods and The PepsiCo Global Nutrition Group, the Greenleaf Centre for Servant Leadership, the MacGregor Burns Academy of Leadership, the Tamarack Institute for Community Engagement and the Fetzer Institute dialogues on Leading for Transformation and many more.
In addition, he has been engaged in convening internationals forums and guiding a variety of place – based initiatives focused on helping transform communities through their stories of place.
His work has been described as “… intelligent, open, genuine and transformational”.
By asking the question;” Who will play your music if you don’t?” Michael creates a place for leaders to discover their own true nature as well as shaping a story of the future in which the primary challenges will be both generative and ecological.
Michael is President of Mawer Investment Management Ltd., an independent investment management firm located in Calgary, Alberta, with offices in Toronto and Singapore. A lawyer by background, he is responsible for leading the management of the firm.
Michael came by leadership reluctantly after experiencing “show me the numbers,” “command and control” corporate leadership styles early in his career, thinking corporate leadership was not for him. But times have changed, and there is room at places like Mawer for collaborative, consensus building leaders who focus on building a strong values-based culture above all else.
Monika illuminates the new by working with the old. While being a thought leader for new ways of being, collaborating and working together, Monika’s heart beats for testing and providing her message in the real world, the corporate and organizational environment and in leadership education. There she finds, touches, encourages and connects core pioneers. For humanity to grow, the world is in need of core pioneers who have the courage to follow their heart all the way through, including the juicy details life is putting in place for us.
As a trained philosopher, mother, former manager and current transformation educator, Monika enjoys complexity and chooses to live simply. Together with her family, she spends a major part of the year in the wild nature of the West-Algarve in Portugal. It’s from there where she travels to Switzerland, Germany, Austria, Slovakia, England, Spain, France, USA, and Canada to build and strengthen relationships upon which new paradigms are arising.
Niran co-founded the Institute of Human Excellence with Sir John Whitmore. She is a strategic advisor, change facilitator, and executive coach with over 20 years of personal and organizational development experiences around the world. She has led high-profile organizational transformation initiatives and coached hundreds of executives and managers. She is a seasoned trainer who has developed thousands of coaches and change consultants worldwide.
Niran started her career as an assistant professor at Shenzhen University and was one of the first generation academics in China to pioneer free market economy. She was a research fellow on cultural anthropology at the University of Utah. An ex-executive at Coca-Cola and S.C. Johnson, Niran managed large brands and businesses internationally. She built the first trends intelligence group for Coca-Cola USA. Her innovation work at S.C. Johnson led to the largest acquisition in the company’s history. Niran was on faculty for The Business & Sustainability Program, established by The Prince of Wales and the University of Cambridge.
Niran has designed and delivered large-scale transformation programs for a diverse group of organizations involving from 50 to 330,000 people, accumulating rich experiences in working with boards, executive teams and whole organizations. She is a worldwide Cultural Transformation Tools (CTT) trainer and practitioner, and a faculty for the High Impact Performance program at ING Business School. Niran is a co-founder of Be the Change Australia, an executive director of the Club of Budapest, and a keynote speaker on emerging business and social topics.
Born as a native of Inner Mongolia, Niran lives now as a world citizen. She is a Kungfu artist and spends abundant time in nature - walking, diving or surfing.
Elder Peter Schuler
Peter Schuler is a 69-year-old grandfather and Elder of the Mississaugas of the Credit. Peter is a member of the Minweyweygaan Midewin Lodge in Manitoba and a minor founding member of Kinomaagaye Gaamik: Lodge of Learning at New Credit.
An amateur writer and artist, Peter tries to pass on traditional Ojibwe teachings through storytelling, art and craft making.
Since retirement from construction work he has taken these stories to elementary and high schools and works to educate the public in an effort to fight racism and to promote understanding of First Nations history and culture.
For the past two years he has co-taught a course entitled Introduction to Indigenous Environmental Knowledge with Professor Dan McCarthy at the University of Waterloo.
“We need to learn and share our true history and be proud of who we are." – Elder Peter Schuler
Chief R. Stacey Laforme
R. Stacey Laforme is the elected Chief of the Mississaugas of the New Credit First Nation (MNCFN). Born and raised on MNCFN, Chief Laforme has served his community for over fifteen years, being first elected to council in 1999.
Chief Laforme has participated in a number of committees and boards throughout his seven terms served as a Councillor, including involvement with the MNCFN’s Pan Am Games Secretariat (PAGS). As Chair of the PAGS Committee, Chief Laforme was instrumental in raising the profile of all First Nations through the recognition of the Mississaugas of the New Credit First Nation as the first ever official Host First Nation of the Pan Am/Parapan Am Games.
Chief Laforme is committed to increasing involvement and communication between Elected Council and both on and off-reserve membership. He is very active throughout MNCFN’s traditional territory which encompasses 3.9 million acres of Southern Ontario, not only as a Chief but as a notable storyteller and poet. His dedication to the land, history, language and culture of the Mississaugas of the New Credit First Nation are helping to guide his First Nation towards a prosperous future.
Ruth Lund is the President of the LEGACY Center, a firm that considers themselves practitioners as well as consultants in the area of values-based cultural and executive development. Ruth was part of the founding team that developed a body of work designed to assist the Legacy companies improve, grow, and protect their culture as they grew and evolved over her 7-year engagement as Vice President of Organizational Development. During her tenure, the organization successfully navigated multiple acquisitions, with each one retaining talent, clients, and productivity as they focused heavily on the cultural integration first.
In late 2014, the Legacy Center was born in order to take the learnings and processes created in the internal organization to other businesses, non-profits, and the public sector. The response to this offering has been strong, and the Center is now working with the Pro Football Hall of Fame to help them provide values-based executive workshops through their new Center for Excellence being developed under the Hall of Fame Village project. Ruth also leads a team of consultants as they work in partnerships with executive teams to foster true and sustainable culture change.
Ruth has over 25 years of experience in leadership, team, and cultural development and brings a passion for helping executives lead with authenticity and intention. A graduate of the University of Maine with a degree in Education, Ruth has channeled her background in teaching, presenting, facilitating, and workshop development into powerful sessions that begin the process of lasting behavior change.
To listen to Ruth Lund's webinar "The Importance of Aligning Leadership with Organizational Values", please click here.
Do you want to better understand senior leadership in a fast-paced and complex public sector environment while also learning about the employee value proposition? If you answered yes, then spend some time with Sam Erry, a seasoned executive from the Ontario Public Service who has fully employed the art and science of the Barrett Values framework personally as a leader while also transforming entrenched siloed cultures to optimize engagement and productivity.
Several years ago, Suchitra started to get weary as she noticed more often than not, her clients were going back into their workplaces with all their juicy insights and commitments gained through the work done together but then not being able to stay true to a lot of that because of the overarching organization and leadership culture. As a seasoned facilitator and coach in strengths-based leadership development, her specialty since 2000 had been working with emerging leaders to build themselves into even more successful versions of their best selves.
She changed things up and for the last two years, she has been building a new company called 1-degree - with three other partners. Together they work on systemic change starting from the top of the organization. They are passionate about helping equip and inspire organizations to be able to transform with agility in this crazy VUCA world (volatile, uncertain, complex & ambiguous). So they seek out those leaders who have an appetite to transform their cultures and then use Barrett’s suite of tools to start and deepen that conversation. And that work - she is finding to be profoundly more meaningful and fulfilling.
She is a natural at creating a safe space for courageous conversations and supporting you wholeheartedly in taking your learning to the next level - while keeping it light yet connected but also real and practical.
She is also an avid kayaker and one of her joys is paddling seven months of the year from the shores of downtown Toronto. Ask her about the wildlife she sees co-leading the sunrise paddles through Toronto’s Island.
Tom is guided professionally by his passion to coach leaders who are passionate about their growth and coach the next generation of Evolutionary Leadership Coaches.
In 1994, he began developing a part-time executive coaching and consulting practice, which became full-time and named The XLR8 Team in 1996. He has coached and facilitated individuals and teams from “customer” areas to the boardroom including a Hall of Fame Fortune Magazine Top 100 company, Wegmans Food Markets (#1 in 2005, Top 10 the last 9 years). He currently co-chairs The Greater Rochester Chapter of Conscious Capitalism along with his son Andrew. They are widely respected for their expertise in helping organizations improve their performance by evolving to be more purposeful, values-driven organizations.
He spent the majority of his professional career at Park Ridge Health System (now Unity). As a member of the executive team, he helped build the organization from $20 M to $250+ M in revenues, primarily in Chemical Dependency, Mental Health and Long-Term Care, over 20 years. His leadership process, “Leadership Excellence,” played a key role in the merger with St. Mary’s Hospital. Tom holds an ACSW from Syracuse University and a BS in business from Rochester Institute of Technology (RIT). He also completed the majority of the course work toward an MBA at RIT.
Tim is a creative, collaborative and passionate leader. A colleague once described him as a “lightning rod in driving positive change.” Tim has the mind of an entrepreneur, the heart of a coach & storyteller, and the soul of a singer/songwriter. As a seasoned facilitator, presenter, coach, and advisor, he has brought value to over 50,000 leaders.
Before entering the business world, Tim delighted audiences in stage productions such as Les Miserables (Royal Alexandra Theatre, National Arts Centre); Napoleon (Elgin Theatre); and Fiddler on the Roof (Huron Country Playhouse). His training as a professional performer enables him to create customized client experiences with the clients as the “stars of the show.”
In the mid 90’s, he joined Canada’s largest private communications firm at the time, ICE (Integrated Communications & Entertainment) as a Senior Account Director, and worked with many of Canada’s best & biggest companies. It was with ICE that he first experienced the power of story and a highly engaged, creative workplace culture.
He then left the corporate communications business to pursue his passion of training & coaching. He joined leading training firm, Horn & Associates, where he led the delivery of sales & sales management training programs. While at Horn, his entrepreneurial mind engaged him in the question, “why don’t you start and grow a training business on your own?”
So, in 2000, Tim founded the firm Fusion Learning, with the vision of creating the de facto sales effectiveness leader in Canada within 10 years. Over the next decade, Tim orchestrated a world-class team of professionals, clients and training solutions. Tim sold the Fusion business to internal team members in 2012 and today Fusion is the largest & fastest growing private training firm in Canada (according to Profit Magazine) & has been recognized as one of Canada’s best small & medium sized employers for four years in a row and one of Canada’s most Admired Corporate Cultures (according to Waterstone).
In 2012, Tim reunited with ICE’s Doug Keeley to become a Master Storyteller & Partner for The Mark of a Leader. He combines his passion, leadership skill and experience to bring conferences to life through leadership stories & unique workshop activities. He loves delivering on The Mark of a Leader’s mission: “the global leader in using stories to inspire & drive performance.”
In 2014, Tim and 3 others (Nick Foster, Suchitra Davies-Webb, and Lorella DePieri) decided to create a collective to serve the growing engagement challenge in workplaces. They formed a vision & values-driven organization called 1-degree, whose purpose is to inspire & equip organizations with the ability to transform. 1-degree provides customized solutions for mid-sized organizations in the areas of Strategy, Purpose, Culture & Leadership for leaders with an appetite to transform.
Outside of work, he enjoys quality time with his wife and 3 kids and fuelling his passion for music. He is currently working on his 3rd original album, Scorpio Soul. His first two albums of original music, Zig Zag Bridge & Endless Sky are available on iTunes. Tim is active on Twitter where he shares ideas and perspectives on leadership, storytelling, strategy, and culture.
Ty Hookway is the owner of CleanCraft, a 20-year-old commercial cleaning company servicing Rochester and the surrounding counties. They have always strived to hold themselves to the highest standards, both professionally and personally so they can best serve our clients. The CleanCraft team is committed to providing their customers with a clean, safe and productive work environment. As importantly, they have always believed that their employees are critical to their success, and treating them well has significantly differentiated them from the industry as a whole.
Ty Hookway was introduced to Conscious Capitalism in late 2014 as he began a rebranding process. A consultant recommended John Mackey and Raj Sisodia’s book Conscious Capitalism because they felt CleanCraft embodied these principles. After reading the book, he could not have agreed more and immediately signed up for the annual Conscious Capitalism Conference in Chicago in April 2015. He returned to the conference again in 2016 and also discovered the Rochester Chapter co-chaired by Tom and Andrew Brady.
After attending the conference with Tom and Andrew, it was clear to him that he had much to learn about deep rooting the principles of Conscious Capitalism. He enrolled in Tom and Andrew's Evolutionary Leadership process in the Summer of 2015, attended the kick-off retreat in November and completed the first of three Leadership Evolution values assessments. In addition to working on his own development, he benchmarked a new Director of Operations position. Tom and Andrew assisted in the hiring of the Director and he started in mid-2016.
Wendy van Tol
Wendy is Partner at PwC in the Dutch Advisory practice. She was the first female partner in the Advisory practice in the Netherlands, appointed in 2011. She is leading the Programme & Change management competence group within Consulting. Currently, she is supporting the global Network Leadership Team of PwC in the culture evolution of PwC itself, responsible for the values survey conducted globally with 220,000 employees early 2016 and the leadership development & engagement stream in the journey. Her client work is focused on culture transformation, culture & conduct audits, and leadership development. She has focused mainly on valuable leadership challenges in the financial sector to restore customer trust. She has led various large (cultural) transformation programs for large banks and insurance companies. She is the driver behind 5 years of research about steering on culture and behavior in various sectors. She has published a number of papers based on her research in the financial sector, including Reevaluation; Steering on Culture and Behavior in the Financial Sector, And Now for Real: Leading by Stakeholder Needs, and Grip on Culture: Having an Honest Conversation about Culture for Supervisory and Non-Executive Board Members.
Wendy has a Bachelor degree in Economics and Marketing (Cum Laude) and a Master degree in Organisational Sociology. She is certified practitioner of tools and methods like Prince 2, MBTI, DISC (Insights) and the Cultural Transformation Tools of the Barrett Values Centre. She is trained and accredited facilitator of the foundation for Natural Leadership and a lead facilitator in the GBA (Gita Bellin Associates) development work.