MEASURING ALIGNMENT & DYSFUNCTION

 

The personal values chosen by participants are mapped to the Seven Levels of Personal Consciousness. The current and desired culture values are mapped to the Seven Levels of Organisational Consciousness. Because the organisational template contains both positive values, such as trust, creativity and open communication, as well as potentially limiting values, such asbureaucracy, blame and control, it is possible to calculate the Cultural Entropy® score in the culture of the organisation. The Cultural Entropy score is the proportion of all votes cast for potentially limiting values. It is a reflection of the degree of disorder and dysfunction in a system.  

The values assessment also measures the degree of alignment between participants’ personal values and the current culture, as well as the current culture and desired culture. High performing cultures have low Cultural Entropy scores and strong values alignment. 

Other indicators which are generated from the survey include: the ratio of positive to limiting values in the top ten values; the ratio of the individual, relationship, organisational, and societal values in the top ten values; and the Business Needs Scorecard which analyses the top ten current and desired culture values into six categories – Finance, Customers, Culture, Fitness (factors that impact speed, efficiency and productivity), Evolution (factors that impact the development of future products and services) and Societal Contribution.